They barely had time for me, and I now own a brick and mortar aquarium store and buy wholesale with all the appropriate paperwork and certifications. Even so, I was not allowed to buy an octopus that they had right there when I was right there. . . They want to sell $5000+ orders of larger fish and inverts to large insititutions; to be blunt they don't want to sell to hobbiests (or even me in person with all the needed paperwork unless I buy a lot of other stuff and also pay for shipping). I might go for this someday and try to get a female and raise the offspring again but not right now. The Cali octopuses are a deal!